SUPPORT
SHIPPING
Last updated June 2026. All orders ship from Austin, TX.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Limited drops and custom orders may require additional processing time — we'll email you if yours is affected.
Orders placed on weekends or holidays are processed the next business day.
Rates & Delivery Times
| METHOD | DOMESTIC (US) | INTERNATIONAL |
|---|---|---|
| Standard (5–7 business days) | Free on orders $75+ | — |
| Standard (5–7 business days) | $5.99 under $75 | — |
| Expedited (2–3 business days) | $12.99 | — |
| Overnight (next business day) | $24.99 | — |
| International Standard (10–21 days) | — | From $18.99 |
DOMESTIC CARRIERS
We ship via USPS, UPS, and FedEx. Carrier is selected based on your location and chosen shipping method. You'll receive a tracking number by email once your order ships.
INTERNATIONAL CARRIERS
International orders ship via USPS First Class International or DHL Express. Import duties and taxes are the responsibility of the recipient and vary by country.
Lost or Damaged Orders
If your order hasn't arrived within the estimated delivery window or arrives damaged, contact us at hello@dsgnfrll.com with your order number and we'll make it right.