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SHOP NOWSUPPORT
Last updated June 2026. We want you to love what you ordered.
RETURN WINDOW
30 days
From delivery date
CONDITION
Unworn
Tags attached, original packaging
REFUND METHOD
Original payment
Or store credit
EMAIL US
Email hello@dsgnfrll.com with subject "Return — Order #XXXX". Include your reason and photos if the item is defective.
RECEIVE LABEL
We'll respond within 1–2 business days with a prepaid return label (defective items) or return instructions (standard returns).
SHIP IT BACK
Pack the item securely and drop it off within 7 days of receiving your return authorization.
GET YOUR REFUND
Refunds are processed within 5–7 business days of receiving your return. You'll get an email confirmation.
We don't do direct exchanges — inventory moves fast. Return your item for a refund and place a new order for the correct size or style. If the item you want has sold out, email us and we'll add you to the restock list.